Our client, a transportation government agency, was concerned about the performance of its engineering joint venture in a major progressive design-build project. The project team sought our expertise due to challenges in aligning with the collaboration requirements established at the start of the project.
This engagement highlighted the importance of a strong collaborative working environment with clear communication protocols to mitigate change management impacts, something that is vital for collaborative delivery models like progressive design-build. It also emphasised the value for project owners in developing robust KPIs and implementing a centralised platform for streamlined progress tracking. Regular updates to governance documents are essential to prevent knowledge gaps across the project team.