Business case
Our client, a leading European universal bank operating across retail, corporate and investment banking, faced fragmented data landscapes and siloed AI initiatives limiting value creation. The institution needed a unified strategy to harness data and AI capabilities while navigating complex regulatory requirements and legacy infrastructure constraints.
The unified strategy transformed the bank from running isolated pilots to deploying AI at scale across the organisation. The framework became the foundation for sustained competitive advantage in an increasingly digital banking landscape.
We orchestrated a comprehensive data and AI transformation strategy spanning all business lines. Our approach encompassed the development of centralised data platform architecture enabling cross-business analytics; the prioritisation of AI use cases from credit scoring and fraud detection to algorithmic trading and customer personalisation; and the design of governance frameworks ensuring regulatory compliance and model explainability. We established centres of excellence for AI development, defined capability building programmes, and created roadmaps balancing quick wins with foundational investments. Our work included vendor selection for technology platforms and partnership models with fintechs.